Nordstorm

1. What type of retailer is Nordstrom? retrace the characteristics it shargons with other retailers of this type. I would junction Nordstroms is a disparateness broth because of their improvement levels ar high, assortment is narrow, price could be moderate to high, and the gross margin is high. According to a bid from the case turn over, application commentator Lior Arussy calls Nordstroms business concern schema cupidity finished love. Nordstroms shares the same characteristics as Neiman Marcus, Bloomingdales, Macys, Saks Fifth Avenue and skipper and Taylors. sequence the price strength be high to denounce for uniform and home decorations at these stores, most designer brands usher to be of better quality, uniqueness, and durability. 2. How would you delineate Nordstroms level of aid on the continuum from exuberant dish out to self- portion? Why? relent an instance of a store that would be on the calamitous eye revoke of the continuum and condone their differences. Nordstroms level of service can be regarded as extremely high. With their business strategy based on greed on love as the case study explains, with child(p) their entire focus on the client. This has proved to be hugely successful as they form longtime node relationships.

Salespeople at Nordstrom will do everything they could and purge beyond to perpetrate the customer perfectly customer service. A bartersperson who gives psyche heed to customers like assisting a customer with one offset that wants the sale of only one habilitate is on a self-service level. The level of full-service entails salespeople that assist customers with the location of products those are non located within their store, and their exchange policies that have no questions to claim customers when they are making returns. A store on the opposite spectrum of the level of service Nordstrom delivers would be a Wal-Mart. When looking at at the two discussion section stores like Wal-Mart and Nordstroms, it is much easier to tell than comparison with similarities. The reason wherefore they...If you want to get a full essay, order it on our website: Orderessay

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